The company made further inroads by establishing tie-ins with modem manufacturers such as U.S. Robotics and Supra that bundled simple versions of the product (called "WinFax LITE") that offered basic functionality.
By 1994, almost 100 companies were bundling versions of WinFax, including IBM, Compaq, AST Research, Gateway 2000, Intel and Hewlett-Packard[1].
The company created a product called TalkWorks, which enabled users to use certain fax/modems as a voice mail client.
In January 1995 The New York Times called WinFax "the leader in fax software with two-thirds of the market.
It was the first Delrina product designed to work with the Windows 95 operating system, and was a full 32-bit application, setting it apart from its competition at the time.
In 1999, John W. Thompson, a former IBM executive in sales, marketing and development, replaced Gordon Eubanks as Symantec's CEO.
In a Black Enterprise September 2004 article, Thompson is quoted "We (Symantec) had Java development tools, we had personal contact management systems.
Technical support for WinFax PRO from 2002 through 2006 was outsourced to third-party call centers based out of Oregon, Texas and later India.
BVRP (Bruno Vanryb and Roger Politis), a French startup, partnered with Hayes Microcomputer Products, and used their boosted sales of their "database program called Directory" to "change to software that runs facsimile machines" since they were concerned that they "would be crushed" in the database market.