It is on the Marshlink line 9.3 miles (15 km) north east of Hastings, and train services are provided by Southern.

However, local people may book a free lift to and from the station via a voluntary scheme run through Winchelsea Farm Kitchen.

[3] As an alternative to trains, Stagecoach runs bus route 100 between Hastings and Rye, which stops in the town.

[7] The station, like several others on the line, was built with staggered platforms on the belief that it would be safer for passengers to cross the railway behind a departing train.

[9] Traffic was very sparse and the station closed on 1 September, in part because it was impossible to access the town without crossing private land.

The Mayor of Winchelsea campaigned for reopening and negotiating access with the respective landowner, and the SER agreed to open the station on 4 December.

[20] The May 2023 timetable change saw hourly services fully restored, with all trains now calling at both Winchelsea and Three Oaks 7 days a week.