[1] The Terrace, a row of cottages built for railway executives in 1849, is said to have been designed by the architect Augustus Pugin.

A post box, toilets and a waiting room are available, along with cycle hire facilities and a pay phone.

[5] Northern primarily run Class 195 diesel multiple units at a frequency of one per hour in each direction along the line, which runs through Staveley, Burneside, and Kendal, and then interchanges with Avanti West Coast and TransPennine Express services at Oxenholme Lake District.

The station is also a hub for Stagecoach bus services connecting Windermere with Coniston, Grasmere, Keswick, Kendal and other destinations in Cumbria.

[6] The 597 minibus service links the station with the housing estates and health centre three mornings a week.