[2][3] Two construction experts from New York and California had called the original mall "the finest shopping center they had ever seen in the United States.

[4] In 1994, Worcester Center Associates sold the Galleria to New England Development which slowly shut down the remaining stores with plans to revitalize the mall.

[4] On October 29, 1994, the Galleria reopened as the Worcester Common Fashion Outlets, with Judith Light taking the role of spokesperson, appearing in a large publicity campaign for the mall.

[6] Berkeley Investments planned on keeping the parking garages and Worcester Foothills Theatre, which called a section of the basement of the mall home,[7] until it suspended operations[8] on May 10, 2009, due to lack of funding.

[12] In March 2009, it was announced that Unum Group, an insurance company, would lease more than 175,000 square feet (16,300 m2) in the future CitySquare development.