Zeobit has a management headquarters in Sunnyvale, California and partnership offices in Europe and Asia that house developers and the customer support.
In 2014, a Pennsylvania woman filed a class action lawsuit against Zeobit LLC, claiming that the company's computer security program identifies problems that don't exist and generates false error messages to scare users into purchasing an upgrade.
"This scan purportedly detects errors that lead to the problems identified in Zeobit's marketing materials (i.e., performance issues, security and privacy threats)—problems that MacKeeper is supposedly designed to fix."
However, the Zeobit class action lawsuit alleges that after the diagnostic scan is completed, MacKeeper reports that it identified thousands of issues that cause the computer to be in "critical" condition.
Yencha alleges that neither the free trial nor the full versions of MacKeeper perform reliable diagnostic testing of the computer.
"Instead, Zeobit intentionally designed MacKeeper to invariably and ominously report that a user's Mac needs repair and is at-risk due to harmful (but fabricated) errors, privacy threats, and other computer problems, regardless of the computer's actual condition", the class action lawsuit alleges.
MacKeeper is utility software for macOS that claims to provide tools for security, cleaning, optimization and data control.