Most of the share capital was up to 2012 held by holding companies of two private equity firms: Cinven and Warburg Pincus.

[4] On 21 March 2012, Ziggo was listed on the NYSE Euronext stock exchange and later incorporated into the midcap equity AMX index.

[11] In May 2014, the European Commission announced opening an in-depth investigation to assess whether the proposed acquisition of Ziggo by Liberty Global is in line with the EU Merger Regulation.

Customers can buy or rent a certified set-top box or Integrated Digital Television with embedded CA.

Additionally customers can buy any television or set-top box with a DVB-C tuner for the free-to-cable basic subscription and optionally included by CI+ support with a Ziggo compatible conditional-access module for supplemental packages.

Despite this, the phasing out and end of DVB-C is inevitable, due to Ziggo's intended future switch to more capable DOCSIS 4 cable internet technology.

In July 2024 the DVB-C television distribution of the Hindi, Turkish, Arabic and Gay Lifestyle subscription packages ended.

[34] Television viewers with a high-speed internet connection can opt to no longer use their provider's loan decoder, but an app for the online platform.

[35] In 2023 speculations appeared that Ziggo might be preparing to transfer the distribution of television content to IPTV at an unknown moment in the future.

For viewers who do not like additional IPTV hardware devices and remote controls, apps for smart television platforms are under development.

[38][39][40] The development and implementation of online and smart TV platform apps could nix the additional hardware for customers that (can) use their internet subscription to view television content and can promote a future transition from DVB-C to IPTV.

[45] The used lossy audio format is designed to provide high quality at about 192 kbit/s and higher bit rates for stereo sound signals.

[49] In May 2024 Ziggo introduced 2-channel (stereo) Advanced Audio Coding (AAC) at 160 kbit/s encoded digital radio transmissions on a limited scale.

[56][57] According to VodafoneZiggo; "The freed-up bandwidth allows us to offer even more television and internet services, such as increasing image quality and adding apps."

The service allows users to watch live TV and on demand video content from a PC, laptop, tablet and mobile phone.

In the Netherlands, there are three types of connections for landline broadband access internet available: (A)DSL, cable and fiber-optics.

Due to the almost universal cable availability and progressing roll-out of several fiber-to-the-home (FFTH) XGS-PON networks, it is expected (A)DSL will largely be phased out in the late 2020s.

[69][70] Four (Delta Fiber, KPN, Open Dutch Fiber/Odido, Ziggo) competing gigabit landline networks are regarded too many to be commercially economically viable.

[75][76] The combined cable and FFTH networks offered access to 1 Gbit/s download speeds for 97% of the Dutch residential addresses at the end of 2022.

[78][79][80] In the fall of 2023 (symmetric) multigigabit down- and upload speeds up to 8 Gbit/s with XGS-PON technology for domestic subscribers were launched on all three main FFTH landline networks.

It is expected that in a few years' time a minor update of the currently used XGS-PON technology will allow the internet speed of the all-fiber-optics providers to be increased to 25 Gbit/s.

[97] In 2022 Ziggo introduced the Sagemcom F3896LG-ZG/F@st 3896 DOCSIS 3.1 Full Duplex capable modem featuring a 2.5 Gbit/s Ethernet port that can deliver up to 5 Gbit/s download and 2 Gbit/s upload speeds.

[98][99] In May 2023 the first press releases emerged regarding an internal DOCSIS 4.0 test by Ziggo at their VodafoneZiggo TEC Campus in Amsterdam.

[100][101][102][103] Ziggo expects to start DOCSIS 4 field tests in 2024 and gradually achieve an asymmetric download speed of 5 Gbit/s in the further future.

The probably bigger challenge for delivering multi-gigabyte symmetrical internet speeds with DOCSIS 4 is the technical condition of the coaxial network.

[105] In October 2023 the first commercial DOCSIS 4 launch of an upgraded hybrid fiber-coaxial 1.2 GHz Full Duplex (FDX) network, offering symmetrical speeds up to 2 Gbit/s, was by Comcast/Xfinity in a selected area in the United States.

[107][23][108][109] In September 2023 the CEO of VodafoneZiggo co-owner Liberty Global said the company "feels good about DOCSIS 3.1 and 4.0" but added that it has options in the competitive Dutch market.

In the projects where Ziggo opts to extend the fiber-to-the-neighborhood (FFTN) into the customer's (new-build) home, significant additional construction costs like earthwork are avoided and a RFoG fiber to coax converter is still present.

[121] As of December 2017[update], 64.7% of subscribers have a triple play subscription: a cable television, internet and telephone service bundle.

To prevent a further decline in the fixed coverage ratio (46.2% at the end of the first quarter of 2024), Ziggo's business challenge is the price policy of their subscription offerings.