The company's name, "16 Handles," refers to the 16 rotating flavors of frozen yogurt available at any given time and is also a play on the name of the movie Sixteen Candles.

[1] 16 Handles uses a self-serve model, which allows customers to control the amount of yogurt they want and select their own toppings.

After filling their cups with frozen yogurt, customers can visit the toppings bar, where they can choose from a range of options, including fruits, candies, nuts, sauces, and more.

[2] The company has also embraced technological advancements, introducing mobile apps and advertising on social media like Snapchat.

[2] In 2022, 16 Handles was acquired by Neil Hershman, a New York entrepreneur who became the company's chief executive officer, and Danny Duncan, a YouTube personality who is the chief creative officer.