Additional production was provided by Gary Smith, Darcy Aldridge, Carl Breedings, Flash Technology, and Them Damn Twins.

Despite its disappointing peak, it was moderately successful with sales of over 500,000 copies in the United States, earning a Gold certification by the Recording Industry Association of America (RIAA).

A Jagged Era produced two singles, including "The Way That You Talk" and follow-up "I Gotta Be," the latter of which peaked at number 23 on the US Billboard Hot 100.

AllMusic editor John Bush wrote: "A Bone Thugs-n-Harmony with more polish to their harmonies and fewer rough edges image-wise, Jagged Edge performs well on their debut album [...] There are a few songs that don't work at all on A Jagged Era, but for the most part, the quartet sounds interesting.

[3][4] On December 3, 1998, it was certified Gold by the Recording Industry Association of America (RIAA) based on shipments figures in excess of 500,000 units.