[citation needed] Aflac announced the appointment of Frederick J. Crawford as Chief Financial Officer and Executive Vice President in June 2015.

[13] Beginning in 1964, the company decided to focus sales on worksite settings, eventually through policies sponsored by employers and funded through payroll deductions.

Aflac operates in the United States and Japan, and has its worldwide headquarters and corporate offices in an eighteen-story tower just east of Downtown Columbus, Georgia, in an area known as MidTown.

The duck concept and all of the commercials to date have been created by Kaplan Thaler Group, an advertising agency based in New York City.

Metzer Farms, a Gonzales, California, waterfowl and gamebird hatchery, supplied them with the initial ducklings that each grew into the famous duck.

The segment would always begin when NASCAR on NBC-TNT Commentator/Cup Series Champion Benny Parsons would segue the topics he would be talking about by saying, "Cue the Duck!"

Celebrities have starred in the Aflac ads, including Chevy Chase (2003); Yogi Berra; Yao Ming; future First Lady of the United States, Melania Trump (2005); NASCAR Cup Series driver Carl Edwards (2008–2014); the United States Olympic synchronized swimming team (2004); and Wayne Newton playing at Stardust Hotel and Casino for the 2003 commercial.

The company's chief marketing officer stated that "Gilbert's recent comments about the crisis in Japan were lacking in humor, and certainly do not represent the thoughts and feelings of anyone at Aflac.

[29] The company states that through a partnership with Children's Healthcare of Atlanta, Aflac has contributed more than $100 million to childhood cancer research and treatment.

[30] Aflac employees are formally involved in an array of charitable organizations such as Habitat for Humanity International, the Easter Seals, and the United Way.

[31] Aflac's stated objectives include the decrease of its environmental impact, for which the company is into a partnership with the Clean Air Campaign to encourage employees to engage with greater frequency in alternate commuting methods.

[36] The Jackie Robinson Award is given to the high-school player who is entering his senior year and who best displays character, leadership, and the values of being a student athlete in academics and community affairs.

[37] The banquet follows the annual All-American Baseball Classic, an East-West all-star game featuring the 38 best players from around the nation who are entering their senior year of high school.