It is sited 19 miles 20 chains (31 km) northwest of Glasgow Queen Street, measured via Singer and Maryhill, and is situated between Renton and Balloch.

[citation needed] In 2018, it was reported locally that new signage, showing the way to the Vale of Leven Hospital, had been installed at the station and at Balloch.

[4] Unlike Renton, the only other intermediate station on the Balloch line, Alexandria does have a ticket office and a car park.

It also has a help point, bench and bike racks located on the platform, plus a payphone in the ticket office.

There is a half-hourly daily service to Balloch northbound; southbound, the service is also half-hourly, but trains run to Airdrie on weekdays and Saturdays, and - on Sundays - to Motherwell (via Whifflet) or Larkhall (via Hamilton Central) alternately (i.e., hourly trains from Balloch to Motherwell/Larkhall).