She is Executive Chairperson and Whole-time Director of Metropolis Healthcare, a leading diagnostic chain with presence in India and Africa.

[12] She is also an Independent Director on the boards of Torrent Pharma and the ACC limited, which is a part of Adani Group.

[13][14][15] She was also an advisor to Baylor College of Medicine and the global advisory board of AXA.

She has spoken at events organized by Indian Institute of Management Ahmedabad, Harvard Business School,[18] TED, and CII.

[28] In 2017, Shah founded Empoweress, a not-for-profit initiative for women-led businesses to find advice, mentorship and micro-funding.

[17] She is married to Hemant Sachdev, an Indian retail entrepreneur, who serves as a non-executive director of Metropolis Healthcare.