[5] In February 2012 Centro named CAF the preferred bidder for a contract to supply 19 to 25 Urbos 3 trams.

The line was closed for two weeks during March and April 2013, in order for the platforms on each of the stops to be narrowed by 15 cm (5.9 in) to accommodate the new trams.

[9] In 2016, it was announced that the Urbos 3 fleet would be fitted with rechargeable batteries to allow them to operate along various extensions of the Midland Metro network intended to be constructed without overhead lines.

[13] In May 2019, tram 19 was given a silver and blue livery with special logos to mark the 20th anniversary of the West Midlands Metro on 30 May 2019.

[18] Cracks have been detected in the older Urbos 3 trams resulting in suspension of services, the most recent in March 2022.

Their closest "brothers" were the SL95 running in Oslo, Norway, as well as the mechanically similar Manchester Metrolink T-68A trams.

They were accessible from three 1.25 m (4 ft 1 in) wide entrances on each side, with twin plug doors.

In June 2022 tram 10 was repainted into an advert for British Transport Police for use during a demonstration at the annual Rail Live event.

[37][38] National Express Midland Metro, the former operator of the tramway until 2018, acquired a number of vehicles for maintaining the line.