Atento's clients are mostly multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others.

[3] Atento has 93 contact centers in 13 countries: Argentina, Brazil, Chile, Colombia, El Salvador, Guatemala, Mexico, Morocco, Panama, Peru, Puerto Rico, Spain, United States and Uruguay.

Atento hired the investment-banking units of Morgan Stanley & Co (MS.N), Credit Suisse Group AG CSGN.VX and Brazil's Itaú Unibanco Holding SA (ITUB4.SA) to handle the transaction.

[10] In 2014 Atento announced the sale of its operations in the Czech Republic to Comdata SPA to continue strengthening its focus on its core markets.

[citation needed] In 2017 the company acquired a majority stake in Interfile, founded in 1991, as a move into Brazilian banking and financial services.

[21] The company has maintained the recognition by Great Place to Work® in Uruguay, Mexico,[22] Peru,[23] Chile,[24] Colombia[25] and Central America and the Caribbean.