The station platforms are just outside an entrance to the International Concourse on the lower level.

The system's routes and schedules have varied over the years; as of 2023[update], trains depart for Hunt Valley every twenty minutes during peak commuter hours and every half-hour at other times.

In one case, the operator was under the influence of cocaine and oxycodone; he was fired four days after the accident and charged with reckless endangerment.

A proper medical policy was also instituted at the insistence of the Federal Transit Administration.

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