Shortly before Christmas Day 1999, Todd drives a small bus on Staten Island, where he also lives.

His father Ed served in the Vietnam War and his mother Elaine must take care of two disabled children.

Kent served in Iraq and is unable to do much, taking a lot of medication but given little help by the VA. DeeDee and her disabled friend Willy work at a box factory.

However, he refuses to listen when Todd tries to explain why Kent wasn't getting proper benefits or a military funeral.

The family is refused entry until everyone sees how happy dancing with Willy makes DeeDee.