The station is a western terminus of the North Clyde Line, sited 20 miles 38 chains (33.0 km) northwest of Glasgow Queen Street, measured via Singer and Maryhill.

[8] In 2023, it was announced that Balloch would receive a brand new park & ride facility, at a cost of £50,000.

[9] It lies within the boundary, by just over 150 metres (160 yd),[10] of the Loch Lomond & Trossachs National Park and provides one of few examples of an overhead electrified railway operating within a UK national park.

[citation needed] The station has a ticket office, an accessible toilet, a shelter, seats, a help point and bike racks.

There is a half-hourly daily service to Airdrie on weekdays and Saturdays, and - on Sundays - to Motherwell (via Whifflet) or Larkhall (via Hamilton Central) alternately (i.e., hourly trains from Balloch to Motherwell/Larkhall).