It is bounded by Douglas, Government, Fort, and View streets, in the city's historic centre.

[2] It has 39,115 square metres (421,030 sq ft) of retail space.

It occupies two city blocks of the Old Town area, including the site of the original downtown Eaton's store[4] (previously Spencer's) at 1150 Douglas Street.

The development of the shopping centre was initially the subject of controversy,[4][6] as construction involved demolishing several historic buildings (or reducing them to facades in front of new construction)[6] and closing one block of Broad Street.

[8][9] In 2010, Cadillac Fairview sold the complex to LaSalle Investment Management for an undisclosed price in the range of CA$90 million to CA$110 million, which is among the largest real estate transactions in the city's history.