[6][5] In February 2014, Vishal Garg founded the company after he and his wife had a negative experience obtaining a mortgage to buy their first home.

[9] The number of people from traditionally underrepresented groups buying homes through Better's mortgage lending platform increased significantly in 2019, a development that The New York Times suggested was linked to the company's digital processes and minimal reliance on human brokers.

After an investigation by the U.S. Securities and Exchange Commission found no issues the Plaintiff voluntarily dismissed the case.

[18][19] In December 2021, Garg laid off 900 employees by videoconference and locked their electronic devices from accessing company material.

[31] The company instituted another round of layoffs in April 2023; in this round, affected employees received individual calls, a severance package that included a minimum of 60 days compensation, up to three months of health coverage through COBRA, and assistance in their job searches.