Annual Hajj flights, transporting tourists, migrants, and non-resident Bangladeshi workers and the activities of its subsidiaries form an integral part of the corporate business of the airline.
[10] After taking delivery of the new planes, Biman expanded its destinations and increased in-flight amenities, especially onboard Internet, WiFi, mobile telephony and live TV streams.
[11][12] During his visit to Dhaka in September 2023, French President Emmanuel Macron and Bangladesh Prime Minister Sheikh Hasina announced the order of ten Airbus A350 aircraft for Biman.
[15][16] In addition, Biman has also successfully passed the IATA Operational Safety Audit and since then, the airline has resumed flights to some of its previous destinations in Asia and Europe.
[17][18] In recent times, Biman Bangladesh Airlines has seen a marked improvement in punctuality, as well as in on-time flight performance, under its new management team.
[20][21] The initiative to launch the flag carrier was taken by 2,500 former employees, including ten Boeing 707 commanders and seven other former pilots of Pakistan International Airlines, who submitted a proposal to the government on 31 December 1971 following the independence of Bangladesh.
[23] On 4 February 1972, Biman started its domestic services, initially linking Dhaka with Chittagong, Jessore and Sylhet, using a single Douglas DC-3 acquired from India.
[27] The short haul fleet was supplemented by a Fokker F27 from India on 3 March 1972; the aircraft was employed on a daily scheduled flight between Calcutta and Dhaka on 28 April 1972.
[49][50] Faced with growing losses from the late 1990s onwards,[51][52] the government offered 40 percent of Biman to foreign airlines in 2004, hoping a buyer would take over the management of the carrier.
[54] Biman also fell behind on millions of dollars in payments to its fuel supplier, the Bangladesh Petroleum Corporation (BPC),[55] with debts that rose to BDT 15.64 billion in late December 2006.
[77] There are five wholly owned subsidiaries, including: Since 1972, BGH provides ground-handling services for all airports in Bangladesh;[78][79] the company reported a profit of BDT 4.5 billion for the FY 2011–12.
[77] The BFCC consumes 90% of the eggs and chickens from the BPC, another profit-making subsidiary of Biman formed in 1976 and put into operation in November 1980 to rear poultry at farms in Dhaka.
[104] In March 2018, Biman Bangladesh Airlines received ACC3 and RA-3 (Regulatory Agent for third country) certifications from the European Union allowing direct cargo flights to all destinations in Europe.
She also laid the foundation stone of the third terminal of Hazrat Shahjalal International Airport in Dhaka and inaugurated the Sonar Tari and Achin Pakhi, which are two new purchases of Boeing 787-9 Dreamliner aircraft to the flag carrier.
[111][112] New York was Biman's farthest and most prestigious destination, and was kept operational, despite heavy financial losses towards the end, to maintain a landing slot in the US which, if cancelled, could be difficult to regain.
[116][117] To curb the losses, Biman reduced the service to one flight per week and changed the European stop to Manchester Airport, UK,[116] capitalising on travel demands from the expatriate Bangladeshi community in the north of England.
As of January 2020[update], Biman Bangladesh Airlines flies directly to London Heathrow, from Hazrat Shahjalal International Airport in Dhaka, four times a week transporting both passengers and cargo, using its newly purchased Boeing 777 aircraft.
[132] Delays continued unabated and in September 2008, Biman's Dhaka–London direct flight utilising a DC-10 aircraft was diverted and landed at Gatwick when it did not have sufficient fuel to remain in a holding pattern over Heathrow following arrival over three hours after the scheduled time.
[135][136] On 26 March 2022, on the occasion of 51st Independence Day of Bangladesh and to observe the birth centenary of Sheikh Mujibur Rahman, Biman operated a special flight, BG-305, from Dhaka and Toronto–Pearson.
Biman has been the sole Bangladeshi airline permitted by the government to provide flights for pilgrims to King Abdulaziz International Airport, Jeddah.
[149] Procedural irregularities by the Hajj agencies delayed the confirmation of pilgrims' visas, and Biman had to cancel 19 flights owing to lack of sufficient passengers.
[156] As of June 2014[update], Biman still experienced difficulties in providing their scheduled services, as the carrier gave priority to the transportation of pilgrims to Jeddah during the Hajj season using aircraft that otherwise were flown on its regular flights.
For over three decades, the DC–10–30s were Biman's sole widebody aircraft and served the airline consistently well, with no noteworthy mechanical problems – in marked contrast to the record of its domestic operations.
[187] In 2000, Biman put out a request for proposal for the acquisition of four wide-bodied aircraft to replace the DC–10s, but both the fleet renewal plans and the airline's expected privatisation were shelved by the government.
[212] Biman retired its entire McDonnell Douglas DC-10 fleet on 20 February 2014, by operating a special Dhaka-Birmingham farewell flight with its last DC-10 with a stopover at Kuwait.
[219] With newly leased Dash 8-Q400 aircraft, the carrier resumed domestic flights in full swing to Cox's Bazar, Jessore, Saidpur, Rajshahi and Barisal in April 2015.
[222] In February 2017, it was announced that the airline would acquire three of their own Dash 8-Q400 which will be used to replace the current aircraft leased from Smart Aviation Company to continue operating domestic and regional flights.
[228] On 1 December 2018, the second of four Boeing 787-8 Dreamliners was received, increasing the fleet of Biman to fifteen aircraft, and it was named "Hangsa Balaka" in Bengali with BG-2112 as its serial number.
[231] As China-based Hainan Airlines cancels its 30 Dreamliner orders, Boeing approaches Biman and the latter agrees to buy two 787-9 at a negotiated price of US$150 million for each aircraft.
[243] The carrier also formerly operated the following aircraft:[244] As of July 2019[update], Aviation Safety Network records 12 accidents/incidents for Biman Bangladesh Airlines, with two of them leading to fatalities.