Bloomex

Bloomex is a floristry business that ships flower arrangements and other gift related items direct to consumers.

[citation needed] On March 1, 2008, Toronto Star business and consumer affairs columnist Ellen Roseman reported on Bloomex online complaints, offering one customer's experience with a promised same-day delivery as an example of company unresponsiveness.

[7] In June 2008, Bloomex issued a press release admitting that the company had made mistakes in the past due to unexpectedly strong sales growth, and announced new systems to improve customer satisfaction.

[8] In November 2022, the Australian consumer organisation Choice awarded Bloomex a Shonky Award after the company accepted an order for six “extra large” bunches of flowers in glass vases for a funeral, with only a single bunch of dead daisies delivered at 2 am on the day after the event.

[9] In December 2022, the Australian Competition & Consumer Commission initiated legal proceedings against Bloomex, alleging the publication of misleading online star ratings and false statements that prices were discounted.