The station, and all trains serving it, are operated by South Western Railway.

In 2008 work began to improve access for passengers with wheelchairs, baby-vehicles or bicycles.

This was a classic Southern Railway design with no roof, built of pre-cast concrete sections.

It had also provided direct access from Crowthorne Road North, but this extra span had long been disconnected.

In 2017 the platforms were extended to accommodate 10 to 12 car trains with the increase of passengers on the line