The platforms are accessible via a pedestrian tunnel that goes from Eisenbahnstraße under the railway tracks and the Ostwestfalendamm expressway to the Naturbad Brackwede (natural bathing pool) on the border of district of Quelle.

The tunnel is the main pedestrian and cycling route between central Brackwede and Quelle and since the re-opening of the natural pool in 2009 has provided barrier-free access to both sides.

The rear part of the tunnel that passes under the Ostwestfalendamm was embellished by young people with a continuous piece of graffiti showing the "skyline" of Brackwede.

On 30 March 2009, the previous three stops for international long-distance bus services in Bielefeld (Hauptbahnhof, Sennestadt Ratio-Markt and Kesselbrink) were brought together at Brackwerd station.

This mainly offers connections to Poland and Eastern Europe (including the Baltic states), but also to Western and Southern European countries (France, Portugal, England, Belgium).