The station is situated in Nottingham City Centre, underneath a multi-storey car park.

It is bordered by Canal Street (A6008 road) and is 250 metres (270 yd) away from Nottingham railway station.

[4][5] The new bus station has been allocated a 10-year lease by Nottingham City Council starting in October 2022.

[7][8] It was adjacent to the former Broadmarsh Shopping Centre, and had a total of 16 departure bays, including a service by the University of Nottingham Hopper Bus to Sutton Bonington Campus.

[9] A replacement car park and bus station with retail units has been constructed with the new car park opening in November 2021 and is a part of the wider redevelopment of the demolished shopping centre area, including a new central library, named as Southern Gateway.