[2] Once regarded as the "Harrods of the North",[3][4] the building interior contains many ornate features such as glass-domed roofs and elaborate plasterwork surrounding small chandeliers in the main entrance area.

[4] Some of the glass roof on the second floor has been concealed as it has been covered by the construction of the third-floor extension which contained the main café and Kalmora Spa.

The oldest part of the store is housed in the Grade I listed Crypt Chambers, designed by T. M. Penson incorporating Georgian, Tudor and Gothic facades.

On the front of the tower at Row level is a blank scroll, on the east face is a recessed panel containing the initials W. B.

(for Charles Brown) and on the rear face is a scroll inscribed AD 1858: Crypt Chambers.