Throughout the year it offers seasonal items such as milkshakes made with hazelnuts, pumpkin, fresh raspberries, fresh strawberries, and blackberries, and side orders such as Walla Walla onion rings, sweet potato fries, tempura-style fried asparagus and Yukon Gold potatoes.

Burgerville uses only trans fat-free canola oil and sends 7,500 gallons per month to be transformed into biodiesel.

[8] In September 2009, after complaints from bicycle commuters, Burgerville began allowing bicyclists to order using its drive-through windows .

[12] In January 2008, Jeff Harvey accepted the position of President and CEO of Burgerville after Tom Mears, the former holder of the titles stepped aside, and became Chairman of the company.

[17][18] The union has demanded a $5 an hour increase in wages for all workers, fair scheduling, improved health care, and parental leave.

[19] In October, 2019, the workers union was preparing to strike following a breakdown of negotiations with the company over the previous 18 months.