Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization.
[3] Thus, communication may be defined as the interchange of thoughts and information to bring about mutual understanding on the subject's significance.
Business communication focuses primarily on achieving goals/aims and, in the case of a public company or organization, increasing the dividends of shareholders.
[6] Organizational communication involves meetings, exchange of email messages, or collaboration for projects.
For business leaders it is important for them to understand the role of communication in order to motivate employees in accomplishing goals for the company.
The audience can be the suppliers, clients, potential business partners, associations, and the news media among others.
[14] They are; Written documents have saved time and money, keeping a record of what was said in order to avoid any unfair dismissal claims.
Language barriers can make communication between internal and external parties difficult with misunderstandings, inefficiencies, and mistrust.
Among space, noise and climate, time becomes an environment barrier when an organization that expects quick results will not afford slack from their employees.
It is suggested that 93% of employers believe that clear communication skills are more important than the students' actual major area of study.