The call center industry in Bangladesh was worth around $12 million in 2013, of which 50 percent was accounted for by the country's domestic market.
[1] In 2013, national mobile operators Airtel and Citycell outsourced their call centers to local companies.
[1] Bangladesh Telecommunication Regulatory Commission (BTRC) eased the licensing process for call centers in 2013.
[2] As of 2013[update], around 70 call centers were in operation in Bangladesh.
[1] Bangladesh exports its call center services to countries including the United States, Canada and the United Kingdom.