In 2023, the system had a ridership of 1,200,800. rabbittransit Capital Region employs approximately 200 people and its management headquarters and bus maintenance facility are both located at 901 North Cameron Street in Harrisburg.

rabbittransit Capital Region’s parent agency, rabbittransit is based in York, Pa and operates fixed route bus service, paratransit, and microtransit in the York, Gettysburg, Chambersburg, and Hanover areas of South-Central Pennsylvania.

When that company ceased operations, the city of Harrisburg and Cumberland and Dauphin counties formed the authority to ensure mass transit services would continue to be available in the Harrisburg–Carlisle metropolitan statistical area.

Pennsylvania’s Municipal Authorities Act of 1945 permitted the city and counties to undertake the action to create CAT.

Each board member serves a five year term (at which time they may be reappointed by their respective municipalities).

[2] On December 22, 2020, it was announced that CAT and rabbittransit would merge to form the Susquehanna Regional Transportation Authority.

Generally speaking, numbered routes operate in the Harrisburg "East Shore" area in Dauphin County, while lettered routes operate across the Susquehanna River in the Harrisburg "West Shore" area in Cumberland County.

[9] B route: East King & Queen, Madison Apartments, McDonald's/Sheetz, Bard Townhouses, Stone Ridge, Hot Point Commons, Creekside Apartments, Shippensburg University of Pennsylvania, Shippensburg Cottages, Giant, Aldi, Walmart, CVS CAT has about a 35% farebox recovery ratio.

[2] Essentially all of CAT's East Shore routes and many of their West Shore routes stop within one block of the Harrisburg Transportation Center, the primary intercity passenger rail and bus hub in the greater Harrisburg area.

In late 1999, CAT's board of directors voted unanimously to pursue the vision of bringing commuter rail to the Harrisburg metropolitan area.

There may be difficulties implementing the Harrisburg-Lebanon segment of CorridorTwo, as this segment would operate on the heavily traveled and fast-growing Norfolk Southern Harrisburg Line, an east–west trunk line in Norfolk Southern's freight rail system.

Norfolk Southern has discussed upgrading and potentially expanding capacity of the Harrisburg-Lebanon segment of their system for freight rail operations as part of their Crescent Corridor initiative between the U.S. Gulf Coast and northern New Jersey.