Co-founders Justin Bedford and Jeff Bull opened the brand's flagship store in May 2017, located inside of the Minneapolis City Center shopping mall.

The restaurant, known for selling comfort food, offers daily made doughnuts, yogurt bowls, hot and iced beverages, and kombucha.

The City Center location features a gift wall with locally-made items and clothing, supplied by the former Greater Goods store in Minneapolis.

The larger City Center store features a mid-century modern sitting room, orange accented walls, and a fireplace.

[8] Cardigan Donuts opened their flagship location on May 11, 2017, in a 2,600 square feet (240 m2) space inside the Minneapolis City Center shopping mall.

"[1] During the COVID-19 pandemic, Cardigan Donuts remained open and began offering a delivery service, which the Star Tribune's Joy Summers felt helped concrete the restaurant's status amongst locals as a beloved bakery.

[11] The new Cardigan Donuts location offers the same doughnut menu as their flagship store, in addition to smoothies, house-made ice cream and specialty desserts.

[16] During the 2022 occurrence of the Minnesota State Fair, Cardigan Donuts offered limited edition fried pickle fritter and cotton candy cake as "Inspired" doughnuts.