[2] In the 1990s, Albania faced a challenging period marked by high levels of unemployment and poverty, along with an influx of hundreds of thousands of refugees from Kosovo in 1998 and 1999.

In this context, Caritas Albania provided essential humanitarian aid, including the distribution of goods and making accommodation centres available, and supported impoverished individuals in becoming legal landowners.

In the field of humanitarian action, it supports communities after local or country-wide emergencies, including after floods such as the large-scale 2006 Albania floods,[5] the 2008 Gërdec explosions and the 2019 Albania earthquake.

As of 2024, the organisation is a partner of UNHCR and maintains a presence at two border points, in Korça and in Gjirokastra, to provide translation and counselling services.

Caritas staff identify the vulnerabilities and specific needs of the individuals arriving, such as healthcare requirements, and help them meet these needs.