It lies 1/2 mile west of the village of Great Chatwell over the Staffordshire border and comprises a number of red brick buildings including a converted water mill.

The name derives either from the Old English for 'the cold spring' or from St. Chad's well, which can be found in the hamlet.

The spring itself appears to originate in the small, clear pond on the other side of the road and the water reaches the mill pond by three entries; two of these are natural (or old) and one, with the greatest flow, was constructed recently.

Hope describes the well as being 'approached by old stone steps' and comments that 'the water ... is of very good quality and highly thought of for tea-making'; Michael Raven refers to a 'circular, stone walled structure'.

The remains of a sandstone construction are visible near the entries but are much disturbed.