It is managed by ScotRail and is served by trains on the North Clyde Line.

The station was built using the cut and cover method, with the original walls being visible on the open air section at the western end of the platforms.

Nearby points of interest include Sauchiehall Street and the Mitchell Library, and the station (along with nearby Anderston - a stop on the Argyle Line), serves the city's financial district, making this station popular with commuters.

The original surface buildings of the station were demolished in the late 1960s during the construction of the Glasgow Inner Ring Road, and replaced by the current structure as part of the adjoining Elmbank Gardens office complex in 1970 - the building was designed by the Richard Seifert & Partners.

Under the Charing Cross Masterplan for the area unveiled by Glasgow City Council and the owner of Elmbank Gardens - London and Scottish Property Investments (L&SPI),[1] the current surface buildings will be demolished and rebuilt as part of a new development which will see most of the surrounding 1970s-era office blocks demolished and the site redeveloped with new offices and student accommodation.