"[5] Prior to joining Visa in November 2012,[6] Scharf was the CEO of Retail Financial Services for JPMorgan Chase & Co. for nine years from July 2004 until June 2012.

[11] Scharf said he would continue to live in New York with his family and commute frequently to Wells Fargo's headquarters in San Francisco.

The Washington Post said his "broad experience makes Scharf a safe political choice, who is already well known by both regulators and lawmakers.

[citation needed] He is currently on the executive council for UCSF Health and the board of directors for Microsoft Corp.[citation needed] During a September 2020 meeting held over a video call, Scharf drew both criticism and praise for comments about Black people in the workforce when he claimed that Wells Fargo faced issues reaching diversity goals because there was not enough qualified minority talent to draw from.

I walked away being incredibly surprised at how genuine and sincere he is,' said Alex David, president of the Black/African American Connection Team Member Network."