By the 1990s, Citrix had become an industry leader in thin client technology, enabling purpose-built devices to access remote servers and resources.

In 2014, Citrix acquired Framehawk and used its technology to improve the delivery of virtual desktops and applications over wireless networks.

In 2016, as part of a $1.8 billion deal with LogMeIn, Citrix spun off the GoTo product line into a new business entity called GetGo.

Citrix is headquartered in Fort Lauderdale, Florida, with subsidiary operations in California and Massachusetts and additional development centers in Canada, Denmark, Germany, India, and the United Kingdom.

[7][11] In 2000, the burst of the dot-com bubble led to Iacobucci leaving the company and CEO Mark Templeton being demoted to the president and senior executive officer.

[21] In December 2003, Citrix acquired ExpertCity, a provider of remote desktop products, for $225 million in cash and stock.

Citrix acquired acceleration hardware maker NetScaler in 2005, which allowed the company to offer optimized application delivery.

[25] Citrix expanded its cloud and Infrastructure as a Service (IaaS) offerings in August 2010, with the acquisition of VMLogix.

[26] In February 2011, Citrix entered the European Software as a Service (SaaS) market with the acquisition of Netviewer.

[39] In January 2014, Citrix acquired Framehawk to improve the delivery of virtual desktops and applications over wireless networks, including cellular, where speed and quality may be poor.

[44] In December 2015, Citrix employed approximately 9,500 people but noted that its November restructure was due to eliminating nearly 700 full-time jobs.

[46] In July 2015, the company announced several changes to its board of directors, including making Robert Calderoni executive chairman and adding Jesse Cohn, a senior partner of activist hedge fund Elliott Management.

[50] In July 2016, as part of a deal with Boston-based SaaS company LogMeIn, Citrix announced that it had spun off its GoTo product line, which included GoToMeeting, GoToWebinar, GoToWebcast, GoToTraining, GoToAssist and GoToMyPC, into a wholly owned subsidiary called GetGo.

In May, Google announced that it would add support on its Chrome web browser, including graphics processing unit acceleration, to run Citrix XenApp.

[55] In October 2017, Citrix told regulators of plans to lay off staff "across most functions" and consolidate offices in the fall of 2017 into 2018.

[56] The company carried out layoffs in Raleigh, North Carolina, and office closures in Santa Barbara, California, and Tempe, Arizona.

[61] The company stated that it made the name changes to present a unified product line so that end users can create, manage, and deploy workspaces with apps and data from a single console.

[63] On January 31, 2022, it was announced that Citrix had been acquired in a $16.5 billion deal by affiliates of Vista Equity Partners and Evergreen Coast Capital.

Citrix would merge with TIBCO, a Vista portfolio company to form Cloud Software Group (CSG).

[65][66][67] As part of the merger, in September 2022, Citrix announced a $4.55 billion-equivalent cross-border term loan to back its $16.5 billion buyout by Vista Equity and Evergreen Coast Capital.

Following the merger, the Citrix Hypervisor product-line was spun-off into a standalone business unit under CSG and rebranded as XenServer.

[70][71] Citrix has research and development centers located in the U.S., Australia, India, Japan, Greece,[72][73] and the United Kingdom.

[74] Citrix licenses its services and products directly to clients, which include IT professionals and SMEs, and through value-added resellers.

[82] In November 2018, Citrix paid $200 million to acquire Sapho, a software startup that develops micro apps for workers.

[85] Citrix creates software that allows employees to work and collaborate remotely regardless of device or network.

Citrix Receiver is a client software that allows universal access to virtual applications and desktops.

[95] Citrix products related to cloud computing and networking include Citrix XenServer for server virtualization[90][96] and its NetScaler brand of network appliances, including WAN optimization devices, Software-Defined WAN delivery equipment, Application Delivery Controllers (ADC), Gateways, and AppFirewall web application firewalls.

In particular, the company helped a local non-profit organization launch a computer on wheels to offer training to low-income neighborhoods.

In 2007, the company connected a Broward County, Florida, area with Agogo, Ghana, through donated technology and training.

[105] In addition to its philanthropic activities, Citrix has donated some of its open-source technology to non-profit software organizations in order to continue its development and gain more contributors.