Positioned as a mega lifestyle specialty store, its core format of upmarket supermarkets sell primarily fresh produce and groceries.

The Company also operates LOG-ON which offers stationery, cosmetics, gadgets, fashion accessories and travel goods.

City’super specialises in upmarket specialist products and premium imported groceries, which differentiates it from other supermarkets that operate across Greater China.

As of June 2018, the Company has 23 stores in Hong Kong,[1] 10 in Shanghai[2] and 8 in Taiwan under the 3 brands.

The chain has been called "elitist" with its premium and unique selection of specialist produce.