Cleveland Circle station is accessible, with raised platforms to accommodate low-floor light rail vehicles.

A waiting room was originally located in a leased building at the southeast corner of Cleveland Circle; it was heavily damaged by fire on December 10, 1897, and the West End Street Railway allowed the property to revert to the owner.

In the early 2000s, the MBTA modified key surface stops with raised platforms for accessibility.

[5][6] On May 2, 2007, the MBTA added a wooden mini-high platform on the outbound side, allowing level deboarding from older Type 7 LRVs.

These platforms were installed at eight Green Line stations in 2006–07 as part of the settlement of Joanne Daniels-Finegold, et al. v.