Typically, a user answers a set of questions about their responses to conflict and is scored accordingly.
The goal is to increase people's awareness of their own patterns and bring more options and flexibility within reach.
More extensive personality type instruments are also useful to help understand conflict style differences.
The Myers-Briggs Type Indicator,[3] which is based on the work of Carl Jung,[citation needed] and the Gilmore Fraleigh instruments fall in this category.
Awareness of styles helps people recognize that they have choices in how to respond to conflict.