[4][5][6] Smith and West had previously created PHAST, an early home control system that was acquired by AMX in 1997;[7] and STSN, a provider of Internet service for the hospitality industry.

This included a dramatic redesign of the customer UI experience, and modernized the appearance from the old circular arrangement of icons.

The brand will continue to offer smart home solutions through Resideo's ADI Global Distribution segment.

[5] The systems can be controlled from the Control4 smartphone app, keypads fitted to the walls, a traditional remote, or a portable touch screen.

[1][24][25] With Control4, a homeowner could control "the ventilation in the garage, the music streaming to speakers in multiple rooms of his home, every light, the TV, the thermostat, even the Blu-Ray player in the guest house" from an iOS or Android device.

The controllers come with touch screen panels or keypads, with versions available on both iOS and Android, and with Amazon Alexa compatibility.

[5] In 2012, Control4 released its Simple Device Discovery Protocol (SDDP), which makes products embedded with the code automatically discoverable on a Control4 network.

[30] With the upgrade, Control4 added streaming of MQA files, making it the first home automation company to support the high-resolution audio format.

On April 15, 2024, it was announced that Resideo Technologies, a manufacturer and distributor of technology-driven products, would acquire Snap One for $10.75 per share in cash, for a transaction value of approximately $1.4 billion, inclusive of net debt.