The 850 member staff's responsibilities include administration, marketing, booking, scheduling, event co-ordination, maintenance, security and food and beverage operations.

The HKCEC has facilities for video-conferencing, teleconferencing, satellite links, simultaneous interpretation in up to eight languages, audio-visual equipment, foyer registration space, and event signage.

In addition, HKCEC hosts the annual film expo CineAsia where all major Hollywood studios present their upcoming productions to the Asian theatrical industry.

Since 2013, a huge countdown clock was installed at facade of HKCEC to celebrate the New Year's Eve with fireworks and light show and was held ever since.

[4] Located on the north shore of Hong Kong Island, the HKCEC is easily accessible via the Star Ferry service, whose Wan Chai Pier is situated just east of the main building and operates from the HKCEC across Victoria Harbour to Tsim Sha Tsui Pier, adjacent to the Cultural Centre.

Wan Chai station on the Island line of the MTR is within walking distance and is linked to the HKCEC via a pedestrian bridge over O'Brien Road.