[5] The telecoms and software consulting firm Ovum has said that convergent charging can greatly reduce revenue leakage.
[7] Swedish telecoms supplier Ericsson has stated that convergent charging & billing can increase marketing flexibility for operators [9] and create revenue growth.
[8][10] Telecommunications software provider Redknee has said that convergent billing allows operators to launch targeted promotions quickly and deliver an improved subscriber experience.
[12] Finnish telecoms supplier Nokia Siemens Networks is of the belief that the solution also provides the flexibility and cost transparency that prepaid and postpaid subscribers need to take up new services.
[9] IT research and advisory company Gartner has also highlighted potential migration risks, reservations about return on investment and the need for a business case for making a change.