The station was opened by the Chester and Holyhead Railway on 1 May 1848; it was closed as part of the Beeching cuts on 14 February 1966 but reopened on 29 June 1987[1] as a request stop.

Upon reopening, the Welsh spelling Conwy was adopted, in contrast to the Anglicised form Conway used until closure in 1966.

[1] The original station had substantial decorated mock-Tudor style buildings on both sides (being sited within the town walls), along with canopies and a footbridge - this was however demolished soon after closure and no trace now remains.

This avoids obvious safety risks presented by passengers alighting from doors that are not adjacent to the platform.

Each platform has an open sided shelter for waiting passengers, a customer help point, timetable poster boards and digital CIS displays.