[1][4] The game begins with Croc receiving a message in a bottle from his mother, prompting him to embark on a quest to locate her.

During his journey, he learns that Baron Dante and his minions, the Dantinis, are wreaking havoc across the land and capturing the Gobbos.

Gems can be collected to purchase various items, such as Jump Jellies and Robo Gobbos, which enable access to previously unreachable areas.

[6] The game also features puzzles that, for example, involve pushing boulders or guiding droplets of water through a pipe system.

[17] AllGame criticized the visuals but called the gameplay solid and unique, and compared Croc 2 very favorably to the previous GBC game which was said to be "average at best".

[2] MeriStation praised the music as catchy and its suitability to the events unfolding on the screen, although it was noted that the songs exhibited a lack of variety.