Cruse offers face-to-face, group, telephone, email and website support to people after someone close to them has died and works to enhance society's care of bereaved people.

Cruse has a freephone national helpline (0808 808 1677) and local services throughout England, Wales and Northern Ireland.

Cruse also provides training and consultancy for organisations and for those who may come into contact with bereaved people in the course of their work.

[2] Founded in 1959 by Margaret Torrie[3] In 1973 the charity moved to its own premises in Richmond upon Thames with the support of a grant from the government.

[3] Services are provided mainly through locally co-ordinated groups, staffed by 4,500 trained volunteers aided by 186 staff in 2022.