It is part of the British railway system owned by Network Rail and is managed by Transport for Wales, who operate all trains serving it.

[1][2] It is situated around 300 yards (270 m) to the south of Lower Pontnewydd railway station which closed to passengers on 9 June 1958 and to goods on 25 January 1965.

This included a larger car park, a new ticket hall, modern sheltered seating areas and new live departure boards like those seen at Newport.

Automatic announcements and timetable poster boards offer train running information in addition to the CIS displays mentioned.

In addition to this, Torfaen County Borough Council have funded a limited Number 4 bus that serves the town centre and suburbs of Cwmbran, which is currently operated by Stagecoach in South Wales.