[citation needed] After receiving a £1 million grant from the Office of Low Emission Vehicles in February 2019,[14] the company placed an order for 15 fully-electric, zero-emission Yutong E12 buses.

[18] Following additional funding of £2.8 million from the UK Department for Transport (DfT) and commercial partnerships, a further 16 Yutong vehicles were ordered in April 2021.

[20][21] The company also aims to provide ticket sales and journey tracking though a mobile app in the first half of 2020, to be followed by real-time bus information.

[21] On 18 May 2020, in partnership with Transport for Wales (TfW), and its parent local council, Newport Bus transferred some of its routes to Fflecsi, a demand responsive transport service in the city, in which Newport Bus continues to operate the service but is commanded by TfW.

[26] As of 2020[update], discussions are ongoing with TfW for the network to form part of the South Wales Metro rail and bus project.