Caterpillar dealers have been using this application to manage their internal problems as well as external connections to CAT.
The main modules include: In June 2002, Caterpillar and Accenture announced a 10-year agreement to build and provide support for DBS [1] In May 2009, dealers approved the transition of DBS support to the Accenture Dealer Management Services group.
In developing the new DBSi system strategy, multiple areas were considered such as: With this accomplished, consensus from all parties involved resulted in the completion of a new DBSi system strategy.
Together, it was concluded that systems from outside providers such as Microsoft, Infor and SAP could meet Caterpillar dealers needs and that continued investments in DBSi to compete with these systems is no longer a viable option for either Caterpillar or the dealers.
[2] This application runs on AS/400 minicomputers locally in dealers' data centers, and connect to CAT systems to place orders.