The firm subsequently subcontracted the management of the system to Envisurage, LLC a consultancy run by the former CEO of the Rochester-Genesee Regional Transportation Authority.
[9] In August 2013, management of DDOT was contracted out to MV Transportation under the direction of Paul Toliver until September 2014.
Dan Dirks was appointed director of the department by mayor Mike Duggan on January 9, 2014, for the duration of MV Transportation's contract.
[15] The original State Fair Transit Center, dating back to the streetcar era, closed permanently on November 6, 2022, and was promptly demolished; a temporary transit center was constructed in the former State Fair parking lot, 500 feet to the north, entering service the next day.
The plan's first phase, conducted that summer, consisted of public outreach to gather riders' input, through in-person and virtual meetings, workshops and pop-ups at popular bus stops.
A new route (70) was also proposed, planned to run near the Detroit Riverfront, connecting Belle Isle with the Gordie Howe International Bridge.
The agency conducted another series of outreach events to gauge riders' opinion, with a mobile exhibit, inside a converted bus, making a two-month tour of the system's major hubs.
G. Michael Staley, then DDOT's paratransit manager, was appointed by Mayor Mike Duggan to replace Oglesby in an interim capacity.
DDOT's primary service is fixed-route buses, mostly serving the city of Detroit and its enclaves, Hamtramck and Highland Park.
Some routes service the neighboring suburban communities of Dearborn, Dearborn Heights, Harper Woods, Livonia, Redford, River Rouge, Southfield, and the Grosse Pointe communities; while services on 8 Mile also serve the southern borders of Eastpointe, Ferndale, Hazel Park, Oak Park, Royal Oak Township, Warren, and Eastpointe.
MetroLift service is operated by four private contractors: Moe Transportation, Big Star Transit, Checker Cab Company, and Delray United Action Council.
[33] The trolley ran over a one-mile L-shaped route from Grand Circus Park to near the Renaissance Center, via Washington Boulevard and Jefferson Avenue, using narrow-gauge trams acquired from municipal rail services outside the U.S.