[1] Digi Yatra utilizes facial recognition to verify passenger identities at various checkpoints, such as check-in, security, and boarding gates, without the need for physical documents.
[8] The company was selected through the national start-up challenge conducted by NITI Aayog under Atal Innovation Mission (AIM).
[15] In August 2023, Ahmedabad's Sardar Vallabhbhai Patel International Airport implemented the Digi Yatra system.
Avinash Kommireddi, the CEO of Dataevolve solutions, had also been arrested for siphoning ₹36.5 crores of funds from Andhra Pradesh Police in an e-challan scam just a few months before this change.
[22][23][24] The Internet Freedom Foundation has raised concerns about the "privacy, surveillance, exclusion errors and lack of institutional accountability and transparency" with Digi Yatra.
[18][25] Privacy experts have said that Digi Yatra suffers from a poor governance structure and the lack of information and disclosures, despite it being a partly government-run service, have made it unreliable.