Digital divide in Canada

The digital divide in Canada refers to the discrepancy that exists between Canadians who have access to information and communication technologies (ICT) and the benefits they provide compared to those who do not.

[5] Various government initiatives are currently being implemented to reduce the digital divide in Canada, including plans aimed at providing all Canadians with affordable high speed internet packages,[6] increasing the amount of free public Wi-Fi available,[7] and the improvement of digital literacy among students in public elementary and high schools.

[13] Acorn Canada is currently calling on the CRTC to mandate ISPs to provide a $10 per month high speed internet package in an effort to ensure that at least some form of online access is affordable for all Canadians.

[14] To compensate for this, the CRTC has allowed for new entrant carriers to enter the broadband market in an attempt to keep prices competitive and increase consumer options regarding where internet access can be purchased from.

[17] As of 2015 mobile packages in Canada have an average price of approximately $60 per month with the possibility existing for usage and overage fees if calling, text messaging, or data limits are exceeded.

This results in further difficulties for low income families and minority groups regarding being able to afford and make significant use of high speed internet access at home.

Accessibility issues are another contributing factor to the lack of older Canadians online, as barriers such as websites with smaller text can make it more difficult for some people to navigate the World Wide Web.

[4] However, women are found to make greater use of social network media, with a 58% higher usage rate compared to men.

[17] Immigration is another factor which must be considered when looking at the digital divide in Canada, as in some Canadian cities over half of the residents are foreign born.

[28] Lacking access to ICTs, satisfactory broadband service, or digital literacy results in a less informed society and puts those who lack access at a disadvantage compared to others,[2] as Canadians are more frequently looking to online sources for news, with social media platforms such as Facebook becoming an increasingly prominent way for people in Canada to consume information.

[10] It has been proposed in recent years that broadband should be deemed an essential service along with telephone and television, and hearings are currently being held to discuss the feasibility of this idea.

[29] At the present time incumbent ISPs disagree with this proposition, claiming that the currently available internet connectivity services offered in all but some rural areas are sufficient to the point of not needing to be regulated by the CRTC.

This is to be achieved by providing subsidies to ISPs to upgrade and expand networks into rural areas, and aims to supply almost 300,000 households with high speed internet connections by 2019.

[30] The city of Toronto is currently partnering with Google in an effort to provide portable Wi-Fi hotspots for Canadians who would not otherwise be able to afford online connectivity.

[7] In 2016 the CRTC mandated television service providers to offer a basic TV package to customers for a maximum price of $25, which can then be expanded upon by purchasing additional channels.

[2] The improvement of digital literacy among Canadians has the potential to shrink the divide which exists between citizens who make frequent use of ICTs and online resources, and those who don't.

[8] ICT use is also becoming a key way to facilitate job training and educate people regarding skills required to operate in a world with a constantly evolving digital landscape.

A graph displaying the number of fixed broadband subscriptions in Canada by year. [ 9 ]
A map highlighting Canada's ten provinces and three territories in white.