Directorate of National Consumer Rights Protection (Bengali: জাতীয় ভোক্তা অধিকার সংরক্ষণ অধিদপ্তর) is a quasi-judicial government department responsible for hearing and addressing consumer complaints over goods and services.
It is headquartered in Dhaka with local offices in every divisional cities of Bangladesh.
[1] The Directorate of National Consumer Rights Protection was founded in 2009 through the Consumer Rights Protection Act, 2009.
The act also created the supplementary National Consumer Right Protection Council.
The directorate will give 25 percent of the fine to the complaint.